Company Name: EcoWheel Taxi Ltd
Company Address: 1 Anvil House, Foundry Yard, 190 High Street, Honiton, EX14 1LA
Contact Email: support@ecowheelride.com
Phone Number: 07393041252, 07749584089
At EcoWheel Taxi Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur services, our website, or communicate with us in any way.
By using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Full name
Phone number
Email address
Billing and payment details
Home/work address (for pickups/drop-offs)
Government-issued ID (if required for security or corporate accounts)
Pickup and drop-off locations
Date and time of service
Duration and route of travel
Special service requests
(when using our website or app)
IP address
Browser type and version
Device information
Usage logs
We use your information to:
Provide and manage chauffeur services
Confirm bookings and process payments
Communicate with you regarding your trip
Improve our services and customer experience
Ensure safety and security
Comply with legal obligations
We do not sell your personal data. However, we may share your information with:
Drivers or subcontractors to fulfill your booking
Payment processors (e.g., Stripe, Square)
Law enforcement or government authorities, when legally required
IT service providers, for hosting or analytics support
We retain your information only as long as necessary for the purposes listed above or as required by law (e.g., tax or insurance purposes).
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion of your data
Object to certain types of processing
Withdraw consent at any time (where applicable)
To exercise these rights, please contact us at support@ecowheelride.com
We implement appropriate security measures to protect your personal data, including encryption, secure servers, and access control. However, no method of transmission over the Internet is 100% secure.
Our website may use cookies to improve your browsing experience and gather analytics. You can control cookie preferences through your browser settings.
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of those sites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: support@ecowheelride.com or 07393041252