Terms of Use Agreement
With User-Generated Content policy
LAST UPDATE: 06/24/2021
You should » print or >>DOWNLOAD<< a copy of these terms and conditions and the accompanying information about your withdrawal rights for future reference.
DEFINITIONS AND INTERPRETATIONS
Welcome to the EcoWheel Terms of Use agreement. For purposes of this agreement, “Sites” refers to the Company’s all websites, which can be accessed at :
- EcoWheelRide.com
or through our mobile application. “Service” refers to the Company’s services accessed via the Site and via our mobile app, in which users can
- Make registration as a user of the Site;
- our supply and your purchase, as either a guest, registered account holder, even as a VIP Member
- Your ongoing obligations as a VIP Member.
The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.
The following Terms of Use apply when you view or use the Service [via our website located at
- EcoWheelRide.com
[or by accessing the Service through clicking on the application (the “App”) on your mobile device].
Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE IN THEIR ENTIRETY, YOU WON’T BE ABLE TO REGISTER AS A SITE USER, BOOK YOUR JOURNEY
EcoWheel Taxi ltd. incorporated in England and Wales with company registration number 13369220. and the registered office is Unit 53 Basepoint Business Centre, 1 Winnall Valley Road, Winchester, United Kingdom, SO23 0LD
EcoWheel provides a chauffeur-driven passenger transport account management and booking service for Account Customers, and a private hire/private chauffeur booking service for Non-Account Customers. These services are provided under these terms and conditions.
Please read these terms and conditions carefully as they contain important information about your rights and obligations and you will be bound by them.
By making a booking with EcoWheel or opening an account, you (the Customer) agree to be legally bound by these terms and conditions. Continued use of the website and/or the EcoWheel Customer app will constitute your acceptance of these terms and conditions.
privacy policy
The Company respects the privacy of its Service users. Please refer to the Company’s Privacy Policy (found here: https://ecowheelride.com/faq/privacy-policy/) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms of Use.
about you and your visit to the site
We process information about you in accordance with our >> Privacy Policy. By using the Site you acknowledge that such processing and warrant that all data provided by you is accurate.
registration; rules for user conduct and use of the services
- You need to be at least [18 years old] to register for and use the Service.
- You are legally capable of entering into a binding contract;
- You are an authorized user of the payment instrument used to place your order and, where applicable
If you are a user who signs up for the Service, you will create a personalized account that includes a unique username and password to access the Service and to receive messages from the Company. You agree to notify us immediately of any unauthorized use of your password and/or account. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password, and/or account.
user restrictions
Your permission to use the Site is conditioned upon the following use, posting, and conduct restrictions:
You agree that you will not under any circumstances:
- Access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service,
- Collect or harvest any personal data of any user of the Site or the Service
- Use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
- Distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
- Use the Service for any unlawful purpose or for the promotion of illegal activities;
- Attempt to, or harass, abuse, or harm another person or group;
- Use another user’s account without permission;
- Intentionally allow another user to access your account;
- Provide false or inaccurate information when registering an account;
- Interfere or attempt to interfere with the proper functioning of the Service;
- Make any automated use of the Site, the Service, or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
- Bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
- Circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
- Publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.
posting and conduct restrictions
When you create your own personalized account, you may be able to provide (“User Content”) to the Service. You are solely responsible for the User Content that you post, upload, link to, or otherwise make available via the Service.
You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its sole discretion.
We grant you permission to use and access the Service, subject to the following express conditions surrounding User Content. You agree that failure to adhere to any of these conditions constitutes a material breach of these Terms.
By transmitting and submitting any User Content while using the Service, you agree as follows:
- You are solely responsible for your account and the activity that occurs while signed in to or while using your account;
- You will not post information that is malicious, libelous, false or inaccurate;
- You will not post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
- You retain all ownership rights in your User Content but you are required to grant the following rights to the Site and to users of the Service as set forth more fully under the “License Grant” and “Intellectual Property” provisions below: When you upload or post User Content to the Site or the Service, you grant to the Site a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service; and you grant to each user of the Service, a worldwide, non-exclusive, royalty-free license to access your User Content through the Service, and to use, reproduce, distribute, prepare derivative works of, display and perform such Content to the extent permitted by the Service and under these Terms of Use;
- You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, or others unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content;
- You hereby agree that we have the right to determine whether your User Content submissions are appropriate and comply with these Terms of Service, remove any and/or all of your submissions, and terminate your account with or without prior notice.
You understand and agree that any liability, loss, or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. The Site is not responsible for any public display or misuse of your User Content.
The Site does not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we, or the technology we employ, may monitor and/or record your interactions with the Service or with other Users.
user content
When you transmit, upload, post, email, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages, or other materials (“User Content”) on the Site, you are entirely responsible for such User Content. You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sub-license, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.
You represent and warrant that you own or otherwise control the rights to your User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, emailing, sharing, distributing, reproducing, or otherwise making available User Content that:
- Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
- You do not have a right to make available under any law or under contractual or fiduciary relationships;
- Is known by you to be false, fraudulent, inaccurate, or misleading;
- You were compensated for or granted any consideration by any third party;
- Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
We are in no way responsible for examining or evaluating User Content, nor do we assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity, or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent, or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, emailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe on the rights of others.
deletion of user content
If you wish to delete your user content on our website or in connection with our mobile applications, please contact us by email at support@ecowheelride.com and include the following information in your deletion request:
- First name, user name/screen name (if applicable),
- the email address associated with our website and/or mobile applications,
- your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it).
We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 10 business days to process your deletion request.
account confidentiality and access
You are solely responsible for maintaining the confidentiality of your Account, for all activities occurring through your Account and for all access to and use of the Site by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions, and obligations. We will not be liable or responsible for any loss or damage arising from any unauthorized use, access, or any other breach of security of your Account, including but not limited to your Account password and email address. You acknowledge and accept that your use of the Site is in compliance with these terms and conditions. You further acknowledge and accept that we will have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper login to the Site, which is identified by a matching and current Account sign-in and password. You will notify us immediately of any unauthorized access to your Account or any other unauthorized use of the Site.
- Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
- You do not have a right to make available under any law or under contractual or fiduciary relationships;
- Is known by you to be false, fraudulent, inaccurate, or misleading;
- You were compensated for or granted any consideration by any third party;
- Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
We may, without prior notice, immediately terminate, limit your access to or suspend your account based on any of the following:
- Breach or violation of these terms and conditions;
- Reasonable request by law enforcement;
- Unforeseeable technical or security issues or problems;
- Extended periods of inactivity; or
- Fraudulent, deceptive, or illegal activity, or any other activity which we believe is harmful to the Site or our business interests.
You agree that any termination, limitation of access, and/or suspension will be made at our sole discretion and that we will not be liable to you or any third party for the termination, limitation of access, and/or suspension of your Account.
1. Account Management and Booking Service
1.1 In order to make bookings on account with EcoWheel, the Customer needs to open an account. EcoWheel will allocate the Customer a unique account number and password.
1.2 EcoWheel reserves the right in its absolute discretion, and without giving reasons, to reject an account application and to decline to enter into a contract.
1.3 The Customer is responsible for providing accurate information to EcoWheel regarding its status and shall notify EcoWheel of any change in the information in writing.
2. Account Bookings
2.1. Unless agreed otherwise, no bookings will be accepted by EcoWheel unless the Account Number or other agreed account security information is quoted. The Customer is responsible for ensuring that the Account Number or other agreed account security information is kept confidential and secure and that it is not disclosed to any unauthorized person. EcoWheel is entitled to assume that any person who correctly quotes the Customer’s name and Account Number or other agreed account security information has authority to make the booking on behalf of the Customer.
2.2. The Customer is solely responsible for safeguarding the confidentiality of such information and shall be liable for the cost of all bookings made by any such person whether or not in fact authorized by it. EcoWheel does not accept any liability for any unauthorized access to an account arising from a Customer’s failure to comply with this clause.
3. Account Payment
3.1. EcoWheel shall invoice the Customer each month in respect of Services performed in relation to Account Bookings during the previous month or at such other intervals as may be agreed by the parties in writing. Each invoice will be accompanied by a statement detailing the Services invoiced.
3.2 VAT shall be charged on the full cost of the services provided at the applicable rate as published by HMRC.
3.3) Settlement in full is due 25 days from the invoice date.
3.4) EcoWheel reserves the right to charge interest on unpaid accounts at the base rate of Lloyds TSB Bank Plc plus 4% accruing on a daily basis and compounded on a six-monthly basis from the due date until full settlement. For companies that settle by invoice, we reserve the right to charge a late settlement fee of 5% of the amount of the invoice, should your invoice not be paid in accordance with the payment terms of your account.
3.5) The Customer shall pay to EcoWheel any reasonable expenses (including those charged by any debt collection agency) together with all legal and court costs incurred in the collection of any overdue payment.
3.6) Invoice Queries must be notified in writing to EcoWheel within 10 days of receipt of the invoice after which date the Customer shall not be entitled to dispute the amount shown save for manifest or gross error.
3.7) Any deposit paid in connection with your account may be forfeit in the event of ongoing late payment of invoices.
4. Non-Account Booking Service
4.1) In the case of a Non-Account Booking, EcoWheel is acting as an agent between the Customer and the Driver. EcoWheel offers the booking to a driver and when he or she accepts it, a contract is formed between the Customer and the driver. That contract is subject to these terms and conditions.
4.2) In consideration for the driver carrying out your journey, you will pay that driver either directly by giving him cash or indirectly via EcoWheel’s credit card payment mechanism.
4.3) Non-Account bookings are not subject to VAT unless the driver carrying out your booking is VAT registered, in which case VAT will be charged in addition to the fare.
4.4) In respect of Card Payments, EcoWheel will issue the Customer with an email confirmation/receipt for the booked journey amount quoted by us prior to the start of the journey. If any additional charges fall due by the Customer in accordance with these Terms, EcoWheel will send to the Customer a final receipt within 5 days of the relevant journey, detailing all such additional charges. Such final receipt shall replace the earlier confirmation. In the event that there are no such additional charges, the original confirmation shall serve as the Customer’s receipt.
5. Booking confirmation and cancellation
5.1) EcoWheel may in its absolute discretion without liability and without giving reasons refuse to accept any booking.
5.2) All accepted bookings are confirmed at the time of the booking by one or more of the following methods – SMS, email, oral confirmation, or the screen on the App. The Customer is liable for all applicable charges incurred from the time when the vehicle is assigned to the booking until the completion of the assignment or, if sooner, cancellation.
5.3) In the event of cancellation by the Customer or passengers, the Customer may be liable for cancellation charges.
For more information please read our full Cancellation Policy
6. Pricing
6.1) EcoWheel operates fixed prices for journeys based on the distance, pickup, and drop-off location. There is a minimum price for any booking. The price includes the average cost of pre-booking the taxi including the cost of driving to the pickup point and potential revenue foregone by the driver in making sure they are available at the pre-booked time. The journey cost may therefore be higher than a metered fare for the equivalent street-hail journey, particularly for short journeys.
6.2) Where Account customers are offered a mileage-based fixed price, the price will be based on the quickest journey to the destination rather than the shortest.
6.3) For web and app bookings, prices are provided automatically at the time of booking for App or online bookings.
6.4) EcoWheel reserves the right to review prices from time to time and will notify account customers if there is any deviation from a written quotation to them.
7. Waiting Time Allowance and Charges.
7.1) Passengers have up to 5 minutes after the booked time to enter the booked vehicle without incurring waiting time charges for non-airport pickups.
7.2) If the passenger gets in the vehicle after 5 minutes for a non-airport pickup, waiting time is charged for every minute past the booked pickup time.
For more information please read our full additional charges policy
8. Airport Pickup Bookings
8.1) For airport pickups the Customer must provide the correct flight number and origin airport. A “Meet and Greet” service is provided where the Driver will park in the short-term car park, wait in the arrivals hall for passengers with a name board carrying the passenger’s name.
8.2) The cost of the short-term car park is charged to passengers at its cost price and a copy of the ticket can be provided to the Customer on request.
8.3) The driver will track the published flight arrival time and allow passengers 30 minutes to come through customs.
8.4) EcoWheel reserves the right to charge waiting time if the passenger has not come through customers after 30 minutes. The charge will apply from 30 minutes after the flight arrival time.
8.5) If the Customer wishes to select a later pick-up time later than 30 minutes after the scheduled arrival time, they can enter this as the pick-up time of the booking, with a note stating that they don’t want drivers to come any earlier even if the flight lands before its scheduled time. If the flight is delayed in this instance, drivers will revert to a pickup time of 30 minutes after the flight arrival time. Waiting time will be payable from the requested pickup time or 30 minutes after the arrival time for a late flight.
9. Availability of Taxis
EcoWheel offers different car types as part of the booking process: either a 5-seat TX4, an Electric TX5 6-seat, Mercedes Vito 6-seat, or a branded taxi carrying specific advertising. These options are subject to availability. EcoWheel uses best endeavours to allocate the requested taxi but reserves the right to change to an alternative taxi with sufficient capacity for the number of passengers and luggage specified in the booking.
10. Cancellation Charge
A cancellation charge of 100% of the journey price is chargeable for any booking canceled when the vehicle is already on route to the pick-up, or canceled less than 60 minutes before the booked pick-up time.
11. Soilage Charge
In the event of a vehicle being soiled by a passenger, a ‘soiling charge’ will be applied of up to £200.
12. Customer Obligations
- The Customer agrees:
- To pay all charges arising out of your use of the Services which are in accordance with these terms and conditions.
- Not to use EcoWheel for any unlawful or illegal purpose and to comply with all applicable laws;
- To treat with respect and not be abusive or violent towards any EcoWheel employees, staff, or other customers;
- Not to consume alcohol while in a car and we and/or the driver reserve the right to decline carriage to any person who, in our opinion, is intoxicated;
- To be responsible at all times for your luggage and acknowledge that no liability is accepted for the loss or damage to any luggage that is transported;
- To wear, and to ensure that the passenger(s) wear, a seatbelt at all times whilst traveling in our vehicles;
- To indemnify EcoWheel against any claims, costs, damages, losses, liabilities, and expenses (including reasonable legal fees and costs) that arise out of or in connection with a breach of these terms and conditions, any applicable law, or your use or misuse of the Website, the App and/or the Services;
- To be liable for the cancellation fee if the Customer cancels a booking outside the time allowed;
- To be liable for any soiling or damage to a vehicle caused by passengers traveling on a journey booked by the Customer;
- To permit charges to the Customer’s credit or debit card to cover any cancellation, repair, or cleaning charges pursuant to clauses 12.1.8) and 12.1.9)
13. Extent of EcoWheel’s Liability
- Any quoted pick up or journey times are best estimates and EcoWheel shall have no liability if a pickup or journey time exceeds any estimate given or otherwise exceeds the Customer’s or the passenger(s)’ expectations for whatever reason, nor shall EcoWheel have any other liability to the Customer or the passenger(s) in connection with the time at which the passenger(s) reach or fail to reach the destination
- EcoWheel shall have no liability for any damage, loss, costs, claims, or expenses (whether foreseeable or not) incurred or suffered by the Customer or the passenger(s) (other than in the event of death or personal injury) by virtue of eventualities or occurrences acts or omissions including on the part of the driver outside of the reasonable control of EcoWheel.
- It shall be for the Customer and/or the passenger(s) to ensure that valuable, unusual, or any other items are covered by appropriate insurance. EcoWheel is not liable for any claim for loss of or damage to any such items.
- If EcoWheel cancels a booking it shall have no liability to the Customer or intended passenger(s) if it has used reasonable endeavours to fulfill the booking and to notify the Customer of the cancellation. In such an event, EcoWheel may, with the Customer’s consent, arrange for an alternative transport provider to fulfill the booking on its behalf.
- EcoWheel accepts no liability for any loss of profit, loss of business, business interruption, loss of business opportunity, or any indirect or consequential loss or damage.
- Any claim or complaint shall be notified by the Customer to EcoWheel within 10 days of the date of the relevant booking taking place for account bookings and non-account bookings.
- Subject to the provisions of this clause 1 and except in the case of death or personal injury, EcoWheel’ aggregate liability arising from or in connection with the provision of the Services to its Customers under these terms and conditions shall not exceed £150.
14. Use of the Website and the App
14.1) This clause governs the Customer’s use of the Website (Terms of Use). EcoWheel may revise these Terms of Use at any time. Please check this page from time to time to take note of any changes that have been made because any use of the Website will constitute an acceptance of these Terms of Use.
14.2) EcoWheel may update the Website from time to time and may change the content of the Website at any time. However, please note that any of the content on the Website may be out of date at any given time, and EcoWheel is under no obligation to update it.
14.3) EcoWheel does not guarantee that the Website, or any content on it, will be free from errors or omissions.
14.4) There is no guarantee that the Website, or any content on it, will always be available or uninterrupted. EcoWheel may suspend, withdraw, discontinue or change all or any part of the Website without notice and will not be liable to you if for any reason the Website is unavailable at any time or for any period.
14.5) The Customer is responsible for making all arrangements necessary in order to have access to the Website and for ensuring that all persons who access the Website through a shared internet connection are aware of these Terms of Use and that they comply with them.
14.6) The Customer is responsible for configuring its information technology, computer programs, and platform in order to access the Website. The Customer should use its own virus protection software.
14.7) The Customer must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. The Customer must not attempt to gain unauthorized access to the Website, or any server, computer, or database connected to the Website.
14.8) Where the Website contains links to other websites and resources provided by third parties, these links are provided for information only. EcoWheel has no control over the contents of those third-party websites or resources.
14.9) The Customer is not permitted to reverse engineer or attempt to reverse engineer the App or any other technology provided by EcoWheel in connection with the provision of the Services.
15. Alteration to these Terms & Conditions
EcoWheel may alter these terms and conditions from time to time and post the new version on its website, following which all Bookings will be governed by the new version. The Customer must check the terms and conditions on the website regularly. The terms governing the purchase of any Service will be the terms in place at the time of the booking concerned.
16. Intellectual Property Ownership
16.1) EcoWheel (and its licensors, where applicable) shall own all right, title, and interest, including all related intellectual property rights, in and to the Website, the App and the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, the App or the Services.
16.2) These terms and conditions do not constitute a sale and do not convey to you any rights of ownership in or related to the Website, the App or the Services, or any intellectual property rights owned by EcoWheel.
16.3) EcoWheel’s name, logo, and the product names associated with the App and the Services are trademarks of EcoWheel Taxi ltd. or third parties, and no right or license is granted to use them other than to use our Services in accordance with these terms and conditions.
17. Termination of Account
17.1) Business accounts are terminable by either party in writing on 30 days’ notice at any time without any reason being given and may also with immediate effect be terminated by EcoWheel without notice at any time if any amount is due and unpaid by the Customer.
17.2) EcoWheel may suspend your access to the Services at any time without notice to you if we reasonably believe that you have breached these terms and conditions.
17.3) Upon termination of the account for whatever reasons all sums payable to or chargeable by EcoWheel, or otherwise appearing on the Customer’s account, shall become immediately due and payable in full if not already due and payable.
18. Applicable Law
The laws of England and Wales apply to these terms and conditions and any dispute relating to the provision of services by EcoWheel shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
- Vehicles are booked by Passengers as requested. Saloon and Estate cars carry a maximum of 4 passengers & luggage. Vehicles to carry a larger no of passengers & luggage are available & are to be booked as required, (for luggage limitations & vehicle types and relevance view vehicles).
- EcoWheel will not carry in its vehicles any of the following:
- Explosives, firearms, flammables, tear gas, mace, pepper spray
- Perishables
- Fragile, breakable, or temperature sensitive items
- Pets, insects, animals (other than registered Guide Dogs for the visually impaired)
- Cash
- Hazardous waste
- Pressurized containers
- Securities and negotiable papers
- Human remains
- Alcoholic beverages, or anything containing alcohol
- Illegal narcotics/drugs
* EcoWheel reserves the right to disallow additional goods at any time
- In the instance where unaccompanied luggage is transported. You agree to defend, indemnify and hold EcoWheel and its owners, workers, clients, agents, and driver harmless from all claims, demands, causes of actions, damages, liabilities, costs and expenses, including attorneys’ fees, arising from or related to your acts or omissions in connection with your use of the Service and omissions in relation in its entirety.
- In the instance where unaccompanied luggage is transported. EcoWheel will try its level best to deliver the luggage to the exact destination as booked by the passenger. If the driver is unable to obtain a signature for the receipt of luggage on such delivery. The driver is within his remit to return the luggage to our head office where storage and additional delivery costs may be incurred.
19. goods are excluded from transportation and delivery
EcoWheel will not carry in its vehicles any of the following:
- Explosives, firearms, flammables, tear gas, mace, pepper spray
- Perishables
- Fragile, breakable, or temperature-sensitive items
- Pets, insects, animals (other than registered Guide Dogs for the visually impaired)
- Cash
- Hazardous waste
- Pressurized containers
- Securities and negotiable papers
- Human remains
- Alcoholic beverages, or anything containing alcohol
- Illegal narcotics/drugs
* EcoWheel reserves the right to disallow additional goods at any time
- In the instance where unaccompanied luggage is transported. You agree to defend, indemnify and hold EcoWheel and its owners, workers, clients, agents, and driver harmless from all claims, demands, causes of actions, damages, liabilities, costs, and expenses, including attorneys’ fees, arising from or related to your acts or omissions in connection with your use of the Service and omissions in relation in its entirety.
- In the instance where unaccompanied luggage is transported. EcoWheel will try its level best to deliver the luggage to the exact destination as booked by the passenger. If the driver is unable to obtain a signature for the receipt of luggage on such delivery. The driver is within his remit to return the luggage to our head office where storage and additional delivery costs may be incurred.
promotions and offers
DISCOUNT CODES
Only one discount code can be used per Ride. We reserve the right to refuse or cancel the use of a discount code without any further discussion.
PROMOTIONAL OFFERS
Promotions may vary across Cities.
the site
Your use of the Site for any illegal or unauthorized purpose is expressly prohibited. In consideration of your use of the Site, you agree to provide true and accurate information about yourself when creating an account and update your Account from time to time to keep it accurate. If you provide, or we have reasonable grounds to suspect that you have provided, information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend and refuse any and all current or future access by you to the Site or any portion of it. Furthermore, if we have any reason to believe that you may be creating fraudulent accounts or engaging in any deceptive behavior while using the Site, we may suspend and refuse any and all current or future access by you to the Site or any portion of it. We may also refuse to honor any Credits or other benefits associated with your Account.
We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of it with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any part of it.
The Site may be linked to other websites. You acknowledge and agree that we will not be responsible for the availability of such external websites, and do not endorse and are not responsible or liable for any content, advertising, products, and/or other materials on or available from such websites. You further acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to that third party in accordance with our >> Privacy Notice.
By connecting to the Site with a third-party service you give us permission to access and use your information from that service as permitted by that service, and to store your login credentials for that service. For more information on the types of information we collect from these third-party services, please read our >> Privacy Notice.
online content disclaimer
Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.
We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statements made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.
Though we strive to enforce these Terms of Use, you may be exposed to User Content that is inaccurate or objectionable when you use or access the Site or the Service. We reserve the right but have no obligation, to monitor the materials posted in the public areas of the Site or the Service or to limit or deny a user’s access to the Service or take other appropriate action if a user violates these Terms of Use or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious. [E-mails sent between you and other participants that are not readily accessible to the general public will be treated by us as private to the extent required by applicable law.] The Company shall have the right to remove any material that in its sole opinion violates or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under The laws of England and Wales apply to these terms and conditions and any dispute relating to the provision of services by EcoWheel shall be subject to the exclusive jurisdiction of the Courts of England and Wales. If you become aware of misuse of our Service or violation of these Terms of Use, please contact us at support@ecowheelride.com.
link to other sites and/or materials
As part of the Service, we may provide you with convenient links to a third-party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to Service subscribers. We have no control over Third Party Sites or Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third-Party Sites and Third Party Applications, Software or Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to, or permitting the use or installation of any Third Party Site or any Third Party Applications, Software, or Content does not imply our approval or endorsement. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software, or Content, you do so at your own risk and you should be aware that our terms and policies, including these Terms of Use, no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Site to which you navigate from the Site or relating to any applications you use or install from the Third Party Site.
copyright complaints and copyright agent
(a) Termination of Repeat Infringer Accounts. We respect the intellectual property rights of others and require that its users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users of the Service who are repeat infringers. We may terminate access for participants or users who are found repeatedly to provide or post protected third-party content without necessary rights and permissions.
(b) DMCA Take-Down Notices. If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the Service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending the following information in writing to our designated copyright agent at Mr. Szilard Bakos Unit 53 Basepoint Business Centre, 1 Winnall Valley Road, Winchester, United Kingdom, SO23 0LD
- The date of your notification;
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- A description of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- A description of the material that is claimed to be infringing or to be the subject of infringing activity and information sufficient to enable us to locate such work;
- Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and/or email address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
(c) Counter-Notices. If you believe that your User Content that has been removed from the Site is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Content, you may send a counter-notice containing the following information to our copyright agent using the contact information set forth above:
- Your physical or electronic signature;
- A description of the content that has been removed and the location at which the content appeared before it was removed;
- A statement that you have a good faith belief that the content was removed as a result of mistake or misidentification of the content; and
- Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in Wyoming, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member, or user, the removed content may (in our sole discretion) be reinstated on the Site in ten (10) to fourteen (14) business days or more after receipt of the counter-notice.
license grant
By posting any User Content via the Service, you expressly grant, and you represent and warrant that you have the right to grant, to the Company a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, if applicable, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service.
email may not be used to provide notice
Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents, or representatives in any situation where legal notice is required by contract or any law or regulation.
user consent to receive communications in electronic form
For contractual purposes, you:
- Consent to receive communications from us in an electronic form via the email address you have submitted;
- Agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.
We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt-out of such email by changing your account settings, using the “Unsubscribe” link in the message,
or by sending an email to support@ecowheelride.com
or mail to the following postal address:
Customer Support
EcoWheel Taxi ltd.
Unit 53 Basepoint Business Centre, 1 Winnall Valley Road,
Winchester, United Kingdom,
SO23 0LD
Opting out may prevent you from receiving messages regarding the Site, the Service, or special offers.
modification of term and conditions
We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use.
We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.
If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
Any dispute you have which relates to these terms and conditions, or your use of GOV.UK (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT https://ecowheelride.com/faq/privacy-policy/
REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
notice
All notices given by you to us must be addressed to
Mr Szilard Bakos
EcoWheel Taxi ltd.
Unit 53 Basepoint Business Centre, 1 Winnall Valley Road,
Winchester, United Kingdom,
SO23 0LD
We may give notice to you at either the email or postal address you provide to us when placing an order or creating your Account, or in any of the ways specified in clause 20. Notice given by us will be deemed received and properly served immediately when posted on the Site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
transfer of rights and obligations
The contract between you and us is binding on you and us and our respective successors and assignees.
You may not transfer, assign, charge or otherwise dispose of a contract with us, or any of your rights or obligations arising under it, without our prior written consent. Credits are non-transferable by gift or otherwise.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract with you, or any of our rights or obligations arising under it, at any time during the term of the contract.
event outside our control
We will not be liable or responsible for any failure to perform, or for the delay in performance of, any of our obligations under a contract with you that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Strikes, lock-outs, or other industrial action;
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disasters;
- Traffic accidents, traffic hold-ups, traffic congestion:
- Impossibility of the use of public or private telecommunications networks;
- Power failure or breakdown in machinery including computer systems.
- The acts, decrees, legislation, regulations, or restrictions of any government.
Our performance under any contract with you is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
waiver
If we fail, at any time during the term of a contract with you, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
A waiver by us of any default will not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with
severability
If any of these terms and conditions or any provisions of a contract with you are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.
entire agreement
These terms and conditions and any material expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding, or agreement between us relating to the subject matter of any contract between us.
We each acknowledge that, in entering into a contract, neither of us relies on, or will have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the materials referred to in them.
Each of us agrees that our only liability in respect of those representations and warranties that are set out in these terms and conditions (whether made innocently or negligently) will be for breach of contract.
Nothing in this clause limits or excludes any liability for fraud.
LAST UPDATE: 06/24/2021
Legal of Business:
OWNER of the company
Mr. Szilard Bakos
LEGAL BUSINESS INFORMATION:
EcoWheel Taxi ltd.
Unit 53 Basepoint Business Centre, 1 Winnall Valley Road,
Winchester, United Kingdom,
SO23 0LD
company registration number 13369220.